Always Free Shipping. No Minimum Order.
FREQUENTLY ASKED QUESTIONS
If you can't find your answer below, don't hesitate to email us at email@example.com or call us at 877-927-6846
Q- Can I exchange or return an item? (Our most Frequently Asked Question)
A- We are happy to exchange them for you within 30 days of your purchase. You are welcome to return your item in it's original packaging and packing slip to us at:
Cents of Style
14699 S 800 W
Bluffdale, UT 84065
Per our company policy you can either exchange your item or return it for store credit. Please write on your packing slip the reason for your return and what you would like us to do for you.
Q- How do I use my Living Social voucher?
A- To use your voucher, simply select the item you wish to use your voucher for and put it in your cart, then proceed to checkout. There you will fill in all your information on the left of the screen and on the right you will see your order summary. Under where it shows your order you will see in blue "Have a discount code? Click here to enter it" Click that, enter your voucher number and click apply. This will bring your total down to $0.00. Then just click "Continue" and your order will be placed.
Q - Can I use more than one Living Social voucher at a time?
A - Our system only allows for one voucher at a time, so if you purchased more than one (yay, you!) you will need to place separate orders for each one.
Q - How do I log into my account?
A - Click "My Account" at the top of our home page and then just enter your email address and password. Ta-DA!
Q - How do I track my package?
A - Once your order ships, you will receive an email with a link to track your package. Click on that link and get excited for your new best fashion friend!
Q - How long will it take to receive my order?
A - We will ship your order within 7-10 business days at the longest (most orders go out much sooner than that). Once it ships it usually takes 5 - 7 business days to get to you (sometimes more sometimes less), although we cannot guarantee when it will arrive as once it leaves our warehouse it is out of our hands.
Q - How do I use a discount code?
A - During the first step of checkout, click where it says "Have a discount code? Click here" then put in your chosen code and click "Apply"-- remember, you can only use one discount code at a time.
Q - How do I use my gift card or store credit?
A - On the second step of checkout, you will place the code in the Gift Card box and click "Apply."
A - Click on the cart at the top right of the page. This will bring up a side bar with the contents of your cart. Click "edit" and make your adjustments. Please Note: sometimes on an iphone or ipad you may not be able to see the whole word "edit" once you are in your cart, but you should see at least an "e" so just click on that!
Q - Who pays for the duty fees and/or taxes on international shipments?
A - Great question! Any duty fees and/or taxes that may be due upon receiving a package in a different country other than USA will be the responsibility of the customer.
Q - What countries are available to have orders shipped to?
A - Shipping to Canada is available for a $5 flat rate. Shipping to United Kingdom and Germany is available for a $10 flat rate. Shipping to Australia is available for a $20 flat rate.